mahoroba 철판 신사이바시

Came for the dinner course (~16,000 yen per person) and had a bad experience. Extremely slow and frankly poor service, definitely one of the worst I’ve experienced in Japan. We arrived at 6.30pm and left almost 3 hours later due to the abysmally slow service. Expect to wait for up to 20-30 minutes between each course. As we were a party of 5, we were seated in a side room and could not watch the chef at work, which made the wait times feel extra long. After finishing we asked for the bill multiple times but received no response from the staff. In the end we had to step out of our room ourselves to find a member of staff to help us before we could finally settle the bill. It looked like there was only one waitress at the restaurant who seemed overworked. Her attitude was curt at best and straight up rude at times, a stark contrast to the typical level of hospitality you’d expect at a restaurant of this price range in Japan. Food was average and definitely not enough to make up for what the restaurant lacked in the service department. If you’re looking for a good teppanyaki experience in Osaka, this is not it. Would strongly strongly recommend going somewhere else at this price range.

Excellent course meal. Lovely chef who explained each dish to us. And the abalone and beef were cooked so well! Yummy! Highly recommended

We booked the 10 course dinner and had an amazing experience! It was the best Wagyu we have ever eaten in our entire life! 100% recommendation!

This is an incredible culinary experience. I highly recommend dining here if you are able.

The worst dining experience in Japan. My friends and I have been to a lot of different places to eat in Tokyo, Kyoto and Osaka, this restaurant is the rudest and the worst. You should be ashamed. The restaurant forgot our dinner reservation at first, so we have to wait for 40 minutes to have our first dish. We booked the most expensive set which is 22000 Japanese yen. This is definitely a high-end price in Japan and qualified service is expected. The waitress and the chef showed no signs of friendliness and apology for the time that we had to wait. And the chef showed no professionalism as he dropped the spatula and plates multiple times. Even more, he dropped our food (the wagyu beef) in the sink next to the teppan and continued to serve us with the beef.